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Gua Sha FAQs

How often should I use my Gua Sha Tool?

For best results, we recommend at least 3 times per week. It can be used daily as part of your morning or evening skincare routine but we recommend that you perform Gua Sha massage no more than once per day.

Which Gua Sha tool should I choose?

Our products have been designed to meet the needs of the absolute beginner right through to expert level Gua Sha user. Our rose quartz and aventurine heart shaped Gua Sha is perfect for those wanting to try out facial massage whilst our Stainless Steel Pro Gua Sha will see you through for years to come.


We would love to help you choose a Gua Sha based on your specific needs. Please reach out to our friendly team at

How do I use my Gua Sha and Facial Roller?

How to use your Facial roller:


Prepare: Start by apply a facial oil or cream to clean, dry skin.

Neck: Using the large end of the Facial Roller, start on the neck by gently rolling in upward strokes. Repeat each stroke between 5-10 times.

Jaw and Cheeks: Move onto the jawline and cheeks by rolling in an upward and outward motion.

Forehead: Glide the roller in upward strokes towards your your hairline. Now starting in the middle of your forehead move the roller in an outward motion towards your temple.

Eyes: Use the small stone to gently roll under and around the eye area

Finish: Gently but firmly rolling down the sides of the face and neck and along the collar bone. This step is vital to assist with the elimination of excess fluid and toxins through the lymphatic system.

Pro Tip: Try storing your roller in the fridge for extra soothing and collagen boosting benefits. It can also be used on top of a sheet mask to enhance product absorption.

To get the most out of your facial massage routine we recommend pairing our facial roller with a Gua Sha tool.


How to use your Gua Sha Tool:


Prepare: Begin your Gua Sha facial massage by applying facial oil or moisturiser to clean skin. Before you begin, it's important to avoid performing Gua Sha on problem areas such as active breakouts, open wounds, or irritated skin.

Back of neck: Start by finding a curve to fit the base of your neck. Gently scrape the stone tool upwards towards your hairline 5 to 10 times. Repeat upward strokes on either side of your neck 5 to 10 times.

Front of neck and Chest: Start by gliding the large flat edge under the collarbones in outward strokes towards your shoulder. Repeat on the other side. Move onto the front of the neck by gently gliding the tool in an upward motion along the throat to under your chin.

Jawline: Glide your tool upwards from the center of the chin out to the earlobe to contour the jaw.

Cheeks: Start at the nose and work upwards in a sweeping motion along the cheeks and cheekbones, moving outwards toward your ears. Scrape once, then move down a bit and scrape again, move down a bit more to the center of the chin, and scrape again.

Eyes: Start in the inner corner of the eye and glide outwards to the temple. Remember to use feather-like strokes.

Forehead: Start at the center of the forehead divide your forehead into three sections and glide your tool outwards. Then move down slightly and repeat the action

Finish: End your gua sha facial by gently scraping the sides of the neck in a downward motion. This will help to move toxins and excess fluids out of the system.


How do I look after my Gua Sha/facial roller?

We recommend washing your Gua Sha tool with warm, soapy water after each use. Pat dry with a clean towel or cloth before returning it to your Gua Sha pouch for safe keeping. Note: Please be aware, your Gua Sha tool is made from natural stone which can break if dropped on a hard surface. We recommend returning your Gua Sha Tool to its pouch when not in use.

Facial rollers can be dipped in warm soapy water. We recommend drying metal components dry to avoid corrosion.

Why does colour of my Gua Sha/Facial Roller look different to the photos on your website?

Our Gua Shas are made from authentic, natural stone and crystal which can result in slight variations in colour, vein and shape. This does not affect the performance or functionality of your tool. We quality check each piece, to ensure you receive a quality tool with high standards of craftsmanship.

Gua Sha Vs Facial Rolling - Which one is best for me?

Gua Sha massage and facial rolling are complimentary facial massage techniques but they work in different ways to target different things.


Facial rolling is a simple way to start incorporating facial massage into your skincare routine. The rolling motion places gentle pressure on the skin which promotes blood circulation and in turn, helps move interstitial fluids by assisting lymphatic flow. You can expect to see reduced puffiness and the appearance of “glowing” skin after each use.


Gua sha massage on the other hand not only works to improve skin texture but can also works on the underlying facia and facial muscles. With time, gua sha massage can assist in softening habitual facial expressions, tone the skin and lift the jawline.  You can expect to see both immediate depuffing/brightening result and overtime, experience cumulative benefits of gua sha massage Gua Sha massage.

What makes a Gua Sha Shop tool different?

Our gua sha tools are of a high standard of design and craftsmanship. We only stock tools that we believe to deliver effective massage to optimise your results. All of our stone Gua Sha Tools and Facial Rollers are made from genuine crystals and stones. Our Stainless Steel tools are made from food grade stainless steel so they are hygenic and completely safe to use on the face and body. 

Do you accept returns?

Due to the personal nature of our product, we cannot accept returns due to a change of mind. We will gladly arrange a replacement in the instance you receive a damaged product. Please send an email to our Customer Care Team at We will endeavor to respond within two business days. 


Learn more about our Gua Sha Tools and Facial Rollers.

Our FAQ's page can answer questions about benefits, application methods & use as part of your daily skincare ritual.

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